Frequently Asked Questions About Southern Light Respite

At Southern Light Respite, we know you may have questions, so we've compiled answers to help you make informed decisions about your care or that of your loved ones.
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What is the process for booking a stay at Southern Light Respite?

Booking a stay begins with an initial point of contact, where we discuss your needs and conduct an intake assessment. Once suitability is confirmed, we proceed with the booking, ensuring all necessary details are handled smoothly and efficiently.

Is Southern Light Respite a registered NDIS provider?

Not yet, however we are in the process of becoming a registered NDIS provider. Currently, we are focusing on providing high-quality respite services and community engagement, with plans to grow as demand increases.

How do I know if Southern Light Respite is the right fit for my loved one?

We conduct a thorough intake process to ensure that our facility meets the specific needs of each participant. This process helps us determine suitability and ensures that we can provide the appropriate level of care and support.

What activities and amenities are available at your facility?

Our facility includes river views, outdoor decks with heaters, a pizza oven, a BBQ area, a veggie patch, and an indoor area with a PlayStation 5 and new kitchen appliances. We offer various activities that align with the goals of our participants.

Do you charge for time when participants are not at the facility?

No, unlike some providers, we do not charge for the time participants spend away from the facility, such as when they attend school or day services elsewhere. We believe in fair and transparent pricing.

What is Short-Term Accommodation (STA)?

Short-Term Accommodation (STA), or respite, provides participants with a temporary stay in our well-equipped facility. It’s designed to give families a break while ensuring their loved ones are cared for in a safe and comfortable environment. Stays can range from a day to a few weeks, depending on individual needs.

How is Southern Light Respite different from other providers?

We focus on delivering ethical, high-quality care in a welcoming environment. Our smaller size allows us to be more responsive and personalised in our approach, ensuring that each participant receives the attention and support they need.

What services does Southern Light Respite offer?

Southern Light Respite offers Short-Term Accommodation (STA). It is tailored to meet the specific needs of our participants, ensuring a personalised and supportive experience.

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To learn more on how our tailored respite services can make a positive difference in your life.
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